Issue 2.0, 2018-05-25 - Changelog
Should you provide personal information when using this website, then you can be assured that we will only use it in accordance with this privacy statement.
GEPARD may change this policy from time to time by updating this page. If changed in a material way, a notice will be posted along with the updated document.
Data collection is different for
If you should be asked for any information by email or on our websites that you feel should not be given for confidentiality reasons, this may most probably result from a hacker attack. Please inform us as soon as possible in such case.
If you use this website anonymously (i.e. without logging in), we may collect for technical reasons the general use data as all other websites do. The following data set is collected by the underlying standard web server and web content management software:
This list of data items may expand if the underlying standard web server and web content management applications require other or additional data for their proper technical functioning.
With exception of the above listed data, GEPARD does not collect any further personal information from anonymous users. We will not record any of your Internet activity outside our web content with possible exception of referring and exit pages.
These collected basic data are necessary to protect you and our websites from hacker attacks, and to detect, prohibit, and analyse such attacks.
Obtaining this basic computer and browser information is standard for any website you visit and allows to handle peculiarities and issues of your browser version, care for basic security measures, and to create general - NOT personalized - access statistics, e.g. site access by time or country.
These data will only be used for technical purposes and for improving the content and use of the web site but NOT for advertisment, user profiling or other commercial use.
Data from anonymous users will usually be deleted latest after 3 months. Longer storage may be necessary in case we have identified an attack and need these access data for investigation, proof, or during a related litigation, and subsequent legal record retention periods.
We collect and process these access data of anonymous users on the basis of GDPR Art.6, i.e. on our legitimate interests
Access to restricted business information will only be granted to registered users. It is necessary to clearly authenticate and identify users requesting access to restricted information.
For setting up and operating such account, we require your
These data will be explicitely provided by you on a form when applying for a login account, along with your permissions to process these data for specific and agreed purposes.
In addition, we will collect the general web site use data which we collect for anonymous users (see above).
In your own discretion, you may pass additional information to us in web forms for performing specific services, like information related to a support case.
GEPARD will not ask you for any personal or business information that is not necessary for handling your authentication and your requests.
We do not store any clear text passwords. Any password you set will be transmitted through a secured channel and only stored as irreversable hash string.
All collected information will only be used to authenticate your login and to give you access to all information available under your account, and in support to carrying out specific actions you request.
From time to time we may use your personal information to send notices concerning your account and about changes to the information you access through your account, e.g. availability of downloads, changes of legal documents.
Supplementary information provided in request forms (e.g. support requests) will only be used for processing your request.
Login accounts are linked to an existing business relation with your organization.
Therefore, all related personal data must be stored for the lifetime of existing contracts and in accordance to legal and fiscal obligations, which is usually 7 to 10 years after the end of related contracts for customers and 7 years for other business partners.
We collect and process personal data of registered users on the basis of
We may offer you to edit, improve, and contribute articles to the technical documentation of a Product or a knowledge base. The purpose of this service is to share and build knowledge about the Product and about the field of work and expertise with other users of the Product.
If you should decide to contribute such information, you agree that this information will be visible to all other registered users of this Product. You grant the irrevocable and royalty-free right to use your information for training purposes and for their application of the Product, and for further development of the Product without fee. The pages you edit may include your user id and the date of your edit. We will also keep a history of all edits and changes.
GEPARD's websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies are essential for some server applications to work, like e.g. but not restricted to a Wiki or a File Up- and Download application.
Many web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Registered users must have cookies enabled in order to log-in.
The underlying Wiki software uses the following 4 cookies:
The standard PHP session identifier. Used to hold temporary data and to avoid CSRF attacks.
Used for remembering helpful user preferences, like the size of the editor textarea.
Used for authentication after login. This holds the necessary data to (re)login a previously authenticated user.
Sets a flag if user has accepted storing of cookies.
We understand that the security of your personal information is very important. We provide reasonable administrative, technical, and physical security controls to protect your personal information.
All sensitive data and user logins are hosted on a secure HTTPS server using Secure Socket Layer (SSL) and an internationally acknowledged SSL certificate. This technology protects the confidentiality of your personal information and data while they are transmitted over the Internet. However, despite all efforts, no security controls worldwide can be guaranteed to be a 100% effective, and therefore, GEPARD cannot fully warrant the security of your personal information.
All services and features offered on GEPARD websites are hosted on virtual machines managed by an Internet Service Provider (ISP). GEPARD has sole root access to these servers but no control where these servers are located and where they are backup-ed to. We trust our ISP to have installed proper measures against unauthorized access, disclosure, alteration, and destruction.
GEPARD does not disclose your personal data to Third Parties unless
In the event of a merger or sale we may transfer any and all data and systems to the relevant third party. In case of a reorganization of the company all data, contracts, rights and duties may be passed to the legal successor. Registered users will be notified in such case.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Acoording to applicable law you have the right to
These rights may be subject to certain limitations and requirements according to applicable law, e.g. if these data are necessary
All such requests shall be submitted in writing to the address below.
If you are an anonymous surfer on our websites,
the data collected about you are only linked to your IP address and not to any natural person or organization. Therefore, your request can only be processed if you provide
If you are a registered user, customer, supplier or other business partner,
your request must include all credentials necessary for your unambiguous identification including
Legitimate requests will usually be processed within a month.
Excessive and/or complex requests may take longer but will be completed within 3 months. We will inform you on such delay.
Processing of legitimate and reasonable requests is free of charge. But for requested additional data copies, frequent and/or excessive requests, a resonable fee based on administrative costs will be charged.
Before applying any changes to your data and related processes, we will contact you to verify the legitimacy of your request, in order to protect you and us from unauthorized third party interference.
We will inform you on completion of your request.
Any request regarding personal data will trigger a separate data processing action and produce a separate set of personal information related to this request, which will be stored for a legal record retention period of (currently) 7 years.
Request from a customer may be stored up to 10 years.